Shipping Agreement

Free Shipping Applies to all online orders.

Carpet Capers will process all orders on the same day if the order is received before 12 pm.

All orders after 12 pm may be processed the following working day.

Weekend and public holiday orders will be processed the following working day.

Rug orders are processed and shipped between 1 to 5-days.

Shipping delivery times are dependent on your postal location.

Generally, the metro area arrival of your rug will be between 2 to 7 days.

Rural or remote locations may be onforwarded to different courier services.

Extending the arrival of your rug to 5 to 14 days.

For rural and remote locations, we may ask for a delivery to be collected at a more local location.

Some remote collection points may be an issue for our courier to deliver, we will, however, contact you for other courier pick-up alternatives or locations.

Carpet Capers will send the customer a courier tracking number once the order has been dispatched.

Carpet capers hold stock of orders however some delays may occur if stock is on backorder or waiting for stock reorders to arrive.