FAQs

Frequently Asked Questions

Tips for Cork installations.

When installing cork on boards or walls, follow these tips to ensure a successful installation.Here are some tips to follow:1. Prepare the surface: Before installing the Portugal cork, ensure the surface is clean, dry, and smooth. Remove any bumps, cracks, or debris to ensure the pin adheres appropriately.2. Measure and cut the cork: Measure the area you want to cover with a pin and cut the sheet to the appropriate size using a sharp utility knife. Please leave a little extra cork around the edges to ensure a snug fit; you can trim it off later.3. Apply adhesive: Apply a thin layer of glue to the back of the cork sheet and the surface it is applied using a roller or brush. Make sure to spread the adhesive evenly to prevent any bumps or lumps from forming, and make sure the glue has covered all areas. (contact cement spray or brushable can work the best)4. Place the cork: Carefully place the sheet onto the surface, starting at one corner and working your way across. Smooth out any wrinkles or bubbles as you go.5. Secure the cork: Once it is in place, use a roller or other tool to press it firmly onto the surface. Ensure the cork is securely attached to the surface, especially around the edges.6. Allow to dry: Allow the adhesive to dry completely before using the cork. This may take several hours or overnight, depending on the type of adhesive used. By following these tips, you can ensure a successful installation of cork on boards or walls.

Deliveries should only be sent to addresses where a person can verify that the goods have been delivered. Deliveries will occur Monday to Friday during business hours.

Carpet Capers is not responsible for loss or incorrect deliveries if a customer provides an incorrect delivery address.

For external use we recommend Roberts 6037 Outdoor Adhesive or Contact Adhesive. For inside usage we recommend UZ 57 NUE which is available in our online shop. For our marine and automotive liners we recommend spray able contact adhesive or FS600, also available in our online shop.

We will process your order on the same business day that payment is received where your order is placed before 11am; orders placed after 11 am will be processed the following business day.

Once dispatched, you will generally receive your order within 1-7 days; deliveries to rural locations can take up to 12 days depending on your location.

We will email you a tracking number once your order is in transit. This tracking number will provide you with estimated delivery times and dates for your order.

Orders received Monday to Friday before 11 am will be processed and dispatched that same day; purchase orders placed after 11 am will be processed and dispatched the following business day. Friday Orders placed after 11 am or over the weekend will be processed and dispatched on the following Monday. Please note: That our Rugs, Deck tread and Fender Ranges may take an extra 24 Hours to dispatch due to stock availability.

Yes. We use Local Courier services for all of our standard carpet sizes and they deliver door to door, For some of our larger orders, we use larger courier companies, who only deliver business to business.